rewards>faq

 

Rewards



How does the Delaware Park Online Rewards Program work?

The Delaware Park Online Rewards Program is simple. The more you play, the more Status Points you get. Once you reach certain monthly Status Point ceilings, you move to a higher status.
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What’s the difference between Status Points and Reward Points?

1. Status Points

Earned through Money Play. Are reset on the 1st of every month or year.

2. Reward Points
Do not expire (unless you are inactive for over 3 months).

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How can I keep track of my Status Points?

The Status Progress Bar can be found in the top left hand corner of your table screen during game play. In addition, you may keep an eye on your Status Points on your personal rewards page. Just click on 'My Rewards' in the 'My Profile' tab to get there.


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Can I earn points from playing casino games via the poker lobby?

Yes. Points can be earned whilst playing casino games as well. For every $16 wagered on casino games, you will earn 1 Status Point. Status Points are converted to Reward Points at an exchange rate of -1:1.

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If my Status Points are reset at the end of every month, and I reach a new status on the 29th, do I keep this status for 2 days?

No. We have made sure that you get the maximum from your status, which is why any new status gained during a month will be secure until the end of the following month. So, for example, if you reach a new status on the 29th of April, this will be your status right until the end of May!


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Can my Reward Points expire?

Reward Points will only expire if your account is inactive for 3 months.


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If I have more questions, who can I contact?

For any further questions feel free to contact our expert Member Support team , 24 hours a day 7 days a week. They will be more than happy to assist you on any matters regarding the Delaware Park Online Rewards Program.

 

 

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All games are lottery games controlled by the Delaware Lottery. You must be 21 to play.
Play responsibly. If you or someone you know has a gambling problem, call the Delaware Council on Gambling Problems Helpline at 888-850-8888 – www.dcgp.org.